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MEET OUR STAFF |
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Porter’s
Automotive, Inc.
John Porter began Porter’s Automotive as a classic “service
station” in 1976, running a Sunoco franchise. Over the years
he operated in various locations and as numerous brands,
including BP, Shell and Boron. Porter’s moved to the current
location on Williamson Road in 1989. In 1991 Porter’s
converted from a gas service station to a full automotive
service center, eliminating gasoline from the business.
Throughout the years, while the brand, location, and services
have changed, the service, integrity and pride in performance
has remained consistent. Porter’s has also put an emphasis on
education and the almost continuous upgrading of equipment to
stay current with the changes in technology and industry
regulations. John has also focused on retaining the best
talent possible as it is his people who make the business.
Porter’s has enjoyed and appreciated long term customer
loyalty as a service provider they can trust.
In 1995 John opened Select Auto Sales, Inc. directly across
the street from Porter’s Automotive, selling high quality used
cars, with 30-40 cars in inventory. In 2001, he combined all
operations into Porter’s Automotive, Inc. While the car
inventory is smaller today, Porter’s maintains the same high
standards in their automotive sales as in their service.
Porter’s has always specialized in computer and performance
issues as well as all general repair and maintenance. In 2007
with the addition of an automatic transmission specialist,
service was expanded to include computerized transmission
diagnostics, repair, rebuilding and overhaul. Porter’s enjoys
one of the most highly skilled and sophisticated teams of
technicians in the valley and the best team in their history,
providing the highest quality of service in the valley.
Porter’s is a partner with the Better Business Bureau and has
zero complaints registered over their entire history. In
addition to superior service, Porter’s Service Center is
affiliated with the AC Delco TSS (total service and support)
program to maintain high standards of training and high
quality of parts.
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Porter’s
Automotive has the most highly skilled, technically
sophisticated team of technicians in the Roanoke Valley, who
takes pride in providing the highest quality service and
components at competitive rates. |
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John
Porter, Owner and President, ASE Master Certified Technician
john@portersautomotive.net
John has been an ASE Certified Technician since the inception
of his business in 1976 and achieved the then relatively
uncommon ASE Master Certification in 1994. In 1995 John
obtained a Car Dealer’s license and joined the VIADA (Virginia
Independent Automobile Dealers Association). With the VIADA
John has served on the Board and/or held an officer position
for the last 10 years. John served as the local chapter
president for 2 years and is currently the First Vice
President at the state level. John works with the VIADA’s
political lobbyists to monitor and influence the VA General
Assembly’s Transportation Committee for laws that affect the
consumers and dealers in Virginia. John also chairs the
Publication and Events committee overseeing conventions and
their statewide magazine. John enjoys teaching, both in the
public school system and with apprentice technicians in his
shop. When not at work, John enjoys time on the tractor caring
for his small horse farm, watching the birds gather around the
feeders, and spoiling his 3 Dachshunds.
John is proud of his team, the best of his career, and
would like to share a little bit about them with you:
Al Brewer, aka “Big Al”, Shop/Service Manager
al@portersautomotive.net
Al owned and operated South Holly Auto Service for 14 years in
Denver, CO. He sold his business in 2003 to move to Virginia
where he joined Robert Bosch Corporation. Working for Bosch
his experience and knowledge were valued and enabled his
success selling technical automotive equipment to repair shops
and independent dealerships. His skill and knowledge of
high-tech computerized automobiles made him a great asset as
the instructor for the local Master Tech Club as well as to
the apprentices at Porter’s Automotive. Al stays busy outside
of work with his wife and 2 daughters. He particularly enjoys
showing off his vintage 1962 Chevrolet Corvette in parades and
shows.
Ryan Gentry, Transmission Specialist
ryan@portersautomotive.net
Ryan began his career in 1994 after graduating from a voc-tech
program. His quest for knowledge through independent learning
and formal education coupled with his strong work ethic
enabled Ryan to become one of the best transmission
technicians in the country. Ryan has achieved certification as
an ASE Certified Master Technician and Transmission Specialist
and after just a year at Porter’s he holds the title of Lead
Technician and is responsible for all transmission and drive
train services. Ryan is married and a drag racing enthusiast
with his own I.H.R.A. approved car.
Foye Farris, Service Technician
Mr. Farris owned and operated his own service business for 15
years. He joined Porter’s Automotive in 1990. Mr. Farris
specializes in routine service and maintenance, performing his
duties with the same care and pride as he did running his own
business. He is United States Air Force retired, having served
in Vietnam.
Jacob Porter, Environmental Resource Officer
jacob@portersautomotive.net
At 24 Jacob joined his father at Porter’s Automotive as a
second career, having spent the previous 8 years working as an
exceptional cook in some of the best restaurants in Roanoke.
His addition enabled Porter’s to expand their business while
improving their image as environmentally responsible. Jacob is
responsible for the proper recycling of all material wastes,
including batteries, tires, oils and metals, as well as the
building maintenance and upgrades. Since joining Jacob has
created a new transmission shop and recycling facilities,
increased recycling by more than 50%, and turned recycling
into a revenue stream rather than an expense. Jacob’s multiple
talents, strong work ethics and ability to learn quickly, have
made him a valuable asset. Married with one son, Jacob enjoys
spending time with his family, playing music (multiple
instruments), biking, and cooking.
Darlene Porter, Office Manager
darlene@portersautomotive.net
Darlene worked for American Motor Inns/Krisch Hotels for over
30 years before entering into the automotive business in 1995.
She is responsible for regulatory compliance, accounting,
payroll and all day-to-day business operations. Without
Darlene the wheels would come off of this bus and the doors
would close. As someone who is very neat and organized, her
biggest challenge is sharing an office with John! Married to
John’s cousin and close friend, Ted, Darlene enjoys being with
friends and family. |
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